Top Chronic Care Management Software Platforms

Mansha Kapoor
October 25, 2023

Chronic diseases like diabetes and heart disease are escalating globally due to aging populations and unhealthy lifestyles. Managing these conditions involves a maze of medications, appointments, and lifestyle changes. In this complex scenario, the fragmented nature of the healthcare system can hinder effective care. Chronic Care Management Platforms created by healthtech companies are addressing this gap. These companies utilize cutting-edge technology to facilitate seamless communication among healthcare providers, streamlining patient care. Their platforms are geared to prevent medical errors, avoid diagnosis delays, and help patients better manage their illnesses, improving patient outcomes and reducing healthcare costs. In this blog, we will spotlight the leading CCM platforms of 2023 that are transforming the chronic care landscape.

1. Mahalo Health


Mahalo Health is revolutionizing the healthcare sector with its state-of-the-art Chronic Care Management Platform. As a SaaS (Software-as-a-Service) provider, Mahalo Health offers a cloud-based solution that equips healthcare providers with the tools they need to manage chronic conditions effectively and efficiently. By eliminating the need for cumbersome installations and constant updates, our platform allows clinicians to focus on what matters most: patient care.

The Chronic Care Management Platform features an intuitive user interface, enabling seamless communication between patients, healthcare providers, and administrators. Our platform supports real-time data analytics and customizable reports, facilitating evidence-based decision-making. With functionalities that include patient engagement, telehealth options, medication management, and care plan documentation, healthcare teams can collaborate effortlessly, all under one unified system.

In the times when chronic diseases account for a significant percentage of healthcare costs and patient suffering, Mahalo Health makes chronic care management as streamlined and effective as possible. Our platform simplifies administrative tasks and empowers providers to deliver personalized, high-quality care, improving patient outcomes and reducing healthcare costs.

2. HealthSnap

HealthSnap is revolutionizing chronic care management (CCM) by leveraging technology to improve patient outcomes and streamline healthcare coordination. Its Chronic Care Management Platform is an interface and a hub where patients and healthcare providers collaborate for efficient chronic care. HealthSnap’s Remote Patient Monitoring (RPM) program provides real-time data, facilitating rapid decision-making for healthcare providers. The HITRUST-certified and HIPAA-compliant platform ensures data security while being highly interoperable.

For patients, HealthSnap offers a unique, medical record-integrated experience. 83% of patients reported reduced blood pressure within 90 days, and 70% showed improved health outcomes. Patients also experience enhanced control over their health, with 93% reporting improved security since being monitored. 

HealthSnap’s platform is a game-changer for healthcare providers, offering seamless coordination among care teams. It opens up new revenue streams, allowing healthcare providers to generate up to $1,883 in new revenue per patient per year through patented medical billing and CCM time tracking features. 

HealthSnap is a leader in CCM, offering a comprehensive solution that empowers patients while providing healthcare providers with the tools needed for effective and efficient chronic care management.

3. ChartSpan

ChartSpan is revolutionizing chronic care management through its comprehensive services and state-of-the-art technology, culminating in its Chronic Care Management Platform. As an extension of healthcare providers' existing care teams, ChartSpan offers 24/7 access to qualified care professionals. These teams focus on patients with multiple chronic conditions, providing vital services such as medication refill assistance, appointment scheduling, and personalized care plans. The platform also supports addressing Social Determinants of Health and coordinating specialist consultations and tests.

For healthcare providers, ChartSpan's proprietary CCM software offers an array of benefits, including a new stream of recurring revenue and improved Quality scores. The platform seamlessly tracks interactions and progress, allowing care providers to focus on in-person patient care. Medicare patients remain attributed to the original practice, ensuring continuity and coordination in the care process.

Patients benefit from around-the-clock access to a nurse line, saving an average of $240 per year and experiencing 20% fewer hospitalizations. By ensuring that care is well-coordinated and goals are consistently met, ChartSpan's CCM platform significantly improves patient outcomes.

ChartSpan’s CCM platform is an invaluable asset for healthcare providers aiming to deliver superior care to patients with chronic conditions while tapping into new revenue opportunities.

4. Signallamp

Signallamp Health, Inc. offers a standout Chronic Care Management Platform to augment existing health systems and primary care practice programs. Rather than supplanting existing care, Signallamp enhances scalability through its personalized remote care management model. A significant differentiator is their use of dedicated nurses who work consistently with the same patient panel and care team. This fosters trust and enhances patient satisfaction and retention. The nurses are integrated into a practice's EHR workflow for seamless collaboration.

Signallamp's IT infrastructure supports robust connectivity, enabling scalable remote care without needing smartphones or Wi-Fi. Patients use wireless monitoring devices approved by their healthcare providers, which communicate data back through a hub. The platform's meticulous patient enrollment process ensures informed consent, transparency, and compliance. Signallamp also takes on the task of recruiting, training, and onboarding nurses, allowing healthcare systems to focus on clinical outcomes. This comprehensive approach to chronic care management makes Signallamp a preferred partner for top U.S. health systems, helping to reduce emergency visits and drive long-term profitability.

5. Engooden Health

Engooden Health is revolutionizing how high-risk patients with chronic conditions receive medical care through their Chronic Care Management Platform. Certified by HITRUST, their proprietary technology seamlessly integrates with major EHR systems like Athena, Epic, and Cerner to identify care gaps and eligible patients. What sets them apart is their emphasis on trust-based, consistent patient engagement between physician visits. Care navigators with technology-driven workflows engage patients monthly to address clinical and non-clinical barriers, from condition-specific risk assessments to medication management. By assuming the risk and staffing responsibilities, Engooden Health allows medical practitioners to focus on patient care, improving the quality of life for patients while scaling chronic care management programs effectively. Their unique approach aims not just to manage but to transform the lives of patients living with chronic conditions. In good hands, in good health—Engooden Health is setting a new standard in Chronic Care Management.

6. Optimize Health

Optimize Health sets the industry standard with its Chronic Care Management Platform. The platform streamlines patient care and serves as a one-stop solution for healthcare providers looking to deliver high-quality services beyond the confines of a traditional office. The platform facilitates Remote Patient Monitoring and advanced features in Chronic Care Management (CCM) and Principal Care Management (PCM). One of its standout capabilities is personalized patient care plans tailored to individual conditions, medications, and symptoms. The system is built for scalability, automating 95% of administrative tasks and integrating seamlessly with any certified EHR system.

Further enhancing its offering, Optimize Health delivers real-time data insights and in-platform SMS texting and calling, allowing for timely and precise care. With open API technology, the platform is compatible with FDA-certified devices, ensuring patient reliability and ease of use. Simple, transparent pricing and managed services round out Optimize Health’s comprehensive remote care solution. The platform maximizes patient outcomes and strengthens the patient-provider relationship, making it an unparalleled tool in today’s healthcare landscape.

7. TimeDoc Health

TimeDoc Health's Chronic Care Management Platform is a cutting-edge solution engineered to help healthcare organizations effectively scale their care management programs. Designed by physicians, this platform seamlessly integrates into existing Electronic Health Record (EHR) systems, automating various aspects of care from billing to patient data management. TimeDoc's medically trained care managers serve as an extension of your practice, enabling the organization to surpass capacity limitations in virtual chronic care management.

One of the standout features is Staff Augmentation, aimed at expanding virtual care and facilitating care coordination. TimeDoc also specializes in Enrollment Services, identifying suitable patients for the Chronic Care Management (CCM) program while ensuring compliance with Medicare regulations. The platform offers robust features for maintaining Medicare Program Compliance storing essential records that can be easily accessed during audits.

Advanced care planning tools enable healthcare providers to use physician-developed templates or create custom plans that automatically populate patient data in the EHR system. The platform's sophisticated reporting and real-time dashboards increase care staff efficiency by prioritizing tasks and patient panels based on risk level and other criteria. TimeDoc’s Chronic Care Management Platform sets the industry standard for integrated, virtual care, from reducing documentation and billing time to focusing on mental and behavioral health.

8. ChronicCareIQ

ChronicCareIQ's Chronic Care Management Platform revolutionizes the way healthcare providers manage the well-being of their chronically ill and medically fragile patients. By seamlessly integrating with Electronic Health Records (EHR) and existing phone systems, the platform allows for real-time tracking and documentation, ensuring secure reimbursements for healthcare practices. The platform’s enterprise-ready technology features a user-friendly dashboard as an early warning system. Here, healthcare staff receive color-coded alerts for patients trending poorly or requiring immediate attention. These alerts are generated through automated, algorithm-driven queries that patients can respond to via smartphone, email, or tablet. This proactive approach improves patient outcomes and facilitates accurate, timestamped documentation with appropriate reimbursement codes for Chronic Care Management (CCM). ChronicCareIQ combines the benefits of remote patient monitoring, chronic disease management, and telemedicine, all under a transparent monthly pricing model. This innovative platform enables physicians to extend their care oversight beyond the clinic, right into the patient's home, optimizing financial and health outcomes. With ChronicCareIQ, healthcare providers can offer their chronic patients a higher quality of life while enhancing operational efficiency.

9. Thinkitive

Thinkitive is a global leader in delivering comprehensive, centralized chronic care management solutions for healthcare providers. Utilizing a microservices-based architecture, the company has delivered over 16 HIPAA-compliant solutions that easily integrate with multiple EHR/EMR systems. Their Chronic Care Management Platform is designed with three intuitive interfaces for Admins, Providers, and Patients. This end-to-end system enables seamless patient onboarding, eligibility checking, and device management. Our platform offers a customizable dashboard, enabling providers to create personalized care plans, assign care teams, and conduct disease-specific questionnaires. We enhance provider-patient communication through text messages, audio, and video calls, supported by 24/7 patient monitoring. Real-time alerts, notifications, automated time-tracking, and monthly billing reports add efficiency to the care process. The platform's value-added features help to optimize workflow, reduce provider overload, and drive cost-effectiveness. Thinkitive’s commitment to high-quality, cost-effective solutions makes us a preferred partner for transforming healthcare organizations worldwide.

10. ContinuousCare

ContinuousCare is a comprehensive Chronic Care Management Platform for small to midsize healthcare organizations, including SMEs, hospitals, solo practices, and clinics. Built on a cloud-based white-label framework, it streamlines telemedicine services through its Virtual Practice® web and mobile apps for iOS and Android. It provides an all-in-one solution encompassing text and video consultations, practice management, and remote patient monitoring. A user-friendly dashboard allows for easy health records management, appointment tracking, and e-prescriptions, among other features.

What sets ContinuousCare apart is its focus on chronic care management. Healthcare providers can create personalized healthcare plans and dedicated monitoring teams to keep track of patient data. The platform enables real-time feedback, allowing patients to communicate instantly with their monitoring teams. The service includes online payment and billing functionalities and automated email or SMS notifications for staff and patients. All data is securely stored on HIPAA-compliant Amazon Web Services, ensuring privacy and ease of access. With its customizable options and minimal setup requirements, ContinuousCare simplifies how healthcare providers engage with patients, making personalized care more accessible. 

11. DrChrono

DrChrono is revolutionizing healthcare through its comprehensive Chronic Care Management Platform that offers a seamless blend of technology and service designed to modernize medical practice operations. This open platform integrates telehealth, electronic health records (EHR), practice management, and medical billing into an ecosystem accessible through iOS, watchOS, and Android devices. Designed for physicians and patients, it handles millions of appointments and processes billions in medical billing, serving as a one-stop solution for medical practices.

DrChrono offers a customizable interface for physicians to schedule appointments, update patient records, and even send prescriptions directly to pharmacies. Advanced features like dictation and lab result integration are available through paid subscriptions. On the patient side, an app allows individuals to keep track of their medical history and appointments, enhancing patient engagement and making care more interactive and personalized. 

The platform's Revenue Cycle Management service also streamlines tedious administrative tasks such as billing, collections, and insurance processing. It even offers direct integration with Acronis for exchanging large files and has a specialized revenue management option called Apollo-plus. DrChrono's Chronic Care Management Platform is not just a tool but a complete healthcare solution, aiming to make care more informed, interactive, and, ultimately, better.

12. HealthXL

HealthXL is a leading Chronic Care Management Platform that delivers comprehensive services for Medicare patients with multiple chronic conditions. Our unique approach combines consistent virtual monitoring, phone-based follow-up, and monthly accountability checks to optimize patient outcomes and reduce hospital readmissions. By providing over 20 minutes of remote clinical support each month, facilitated by licensed nursing professionals, the platform offers an extended layer of care that complements regular in-office visits. This facility streamlines the healthcare process and minimizes unnecessary emergency department visits and hospitalizations. Patients benefit from improved access to care and the assurance of staying on track with their health management plans.

Along with the above, healthcare providers enjoy a more integrated care approach and a new, highly profitable revenue stream. The result is a win-win: enhanced patient engagement and increased monthly practice revenue. HealthXL can be trusted to manage every aspect of Chronic Care Management, allowing your practice to focus on delivering exceptional in-office care.

13. HealthViewX

HealthViewX offers a cutting-edge Chronic Care Management Platform designed to revolutionize the healthcare experience for all stakeholders, from patients to providers. This HIPAA-compliant, web-based solution is fully compatible with existing EHR systems, filling the gaps in minute-by-minute documentation that traditional EHRs often miss. Its turnkey offering comes in two engagement models: a stand-alone CCM Software Platform and an End-to-End CCM Service. 

HealthViewX's platform streamlines various aspects of care delivery with features such as comprehensive care plans, role-based user access, and intuitive dashboard widgets. It also incorporates an automated timer to accurately capture time spent with patients, which is crucial for CMS billing. The platform simplifies the identification and enrollment of eligible patients and facilitates the documentation of medications, video calling, and multi-tenancy. One of its standout features is automated documentation, making the often-tedious administrative work much more efficient.

By leveraging HealthViewX, healthcare providers can quickly generate CMS-compliant billing reports, ensuring guaranteed reimbursement. The platform serves as a one-stop solution for not just Chronic Care Management (CCM) but also Referral Management (RM), Care Management (CM), and Telehealth (TH). It ultimately helps healthcare entities monetize their CCM services more efficiently, improving clinical and operational outcomes.

14. Lark Health

Lark Health, a leader in AI-powered digital health coaching, has made significant strides in Chronic Care Management Platform technologies to prevent and manage chronic conditions like diabetes and heart disease. The company, founded in 2011, serves nearly 2 million patients managing diabetes, weight loss, hypertension, and behavioral health. Through integrating conversational AI, remote patient monitoring, and behavioral science, Lark offers scalable solutions that blend seamlessly with healthcare infrastructure from health plans and employers.

Recently, Lark announced two research studies demonstrating the effectiveness of their cardiac self-efficacy (CSE) and Diabetes Prevention Program (DPP), the latter having received Full Recognition from the CDC. Notably, Lark's DPP shows an average weight loss of 4.3% among users in health provider shortage areas (HPSA), pointing to its accessibility to vulnerable populations. According to Lark, their Chronic Care Management Platform delivers personalized care at a substantially lower cost by reducing reliance on telephonic or in-person coaching, challenging the notion that digital care is just a "tech toy" for the elite.

Lark Health aims to further expand its offerings by focusing on additional chronic conditions identified as high-cost by health plans.

15. emr4MD

emr4MD offers a comprehensive SaaS-based Chronic Care Management Platform to optimize administrative and clinical healthcare processes. Developed as part of MedNet Medical Solutions, this ONC-ACB certified platform utilizes customizable templates for seamless patient record creation. Healthcare professionals can effortlessly input patient data through typing, clicking, or voice dictation, ensuring rapid yet thorough documentation. The platform provides a holistic view of a patient's medical history and allows the attachment of important documents, test results, and referrals, facilitating integrated patient care. 

One of its standout features is the Disease Management Engine, designed to aid in proactive disease management at the point of service, making it more than just a "meaningful" documentation tool. emr4MD's robust practice management functionalities include features such as payment processing, task lists for practice maintenance, and summaries for check-outs, orders, and appointments. These elements collectively capture all patient charges and allow for the easy importation of documents via scanning.

emr4MD's Chronic Care Management Platform offers a streamlined approach to high-quality, consistent patient care by converging administrative and clinical tasks.

16. ThoroughCare

ThoroughCare offers a comprehensive Chronic Care Management Platform for healthcare providers. Designed to be HIPAA-compliant, the platform enables seamless EHR integration and offers unlimited user and patient capacity. Key features include a live dashboard for tracking CCM minutes, patent-pending guided interviews for personalized care plans, and task tracking. ThoroughCare's software supports multiple Medicare value-based care programs, such as Annual Wellness Visits (AWV), Behavioral Health Integration (BHI), and Remote Patient Monitoring (RPM), among others. 

The platform uses analytics to provide valuable insights, allowing care teams to manage patient health and improve clinical workflows proactively. Administrators can easily bill using appropriate CPT codes, maximizing Medicare reimbursements. Additionally, its cloud-based architecture supports third-party device integration for a unified care coordination solution. With ThoroughCare, clinics and physician practices can optimize workflow, enhance patient engagement, and leverage incentives while advancing clinical efficiency and financial performance. The platform lowers clinical costs and helps reduce readmission, improve quality scores, and maximize revenue streams.

17. AdvancedMD EHR

AdvancedMD is a comprehensive Chronic Care Management Platform offering a unified suite of software solutions tailored for healthcare organizations, including those in mental health, physical therapy, and general medicine. This cloud-based system streamlines practice management, electronic health records, and medical billing through its intuitive interface. It enhances patient experience starting with self-scheduling of onsite or telemedicine appointments, augmented by automated reminders sent via text or email. AdvancedMD’s platform is particularly adept at automating workflows. It features insurance eligibility verification that runs automatically for next-day patients and alerts staff of potential issues. Additionally, patient intake and consent forms are digitalized, sent through a secure portal, and automatically integrated into the patient's chart.

Healthcare providers benefit from a centralized physician dashboard where they can manage charting and prescriptions efficiently. Charge capture is automated during the charting process, eliminating manual work for billing staff. The platform is browser-agnostic and compatible with Mac, Windows, and mobile devices through iOS and Android apps. It assures the highest levels of data security, making it a robust solution for today's healthcare demands.

This platform effectively combines telemedicine functionality, patient engagement tools, and business intelligence capabilities, setting a new standard for chronic care management.

18. eClinicalWorks

eClinicalWorks is a leading cloud-based EHR, Chronic care management platform, and Revenue Cycle Management (RCM) solution, widely recognized for its comprehensive suite of healthcare technologies. It serves over 115,000 providers and 800,000 medical professionals globally, supported by a robust network of nine data centers. Its standout feature is the Chronic Care Management (CCM) platform. Tailored to facilitate Medicare’s CCM program, the platform empowers healthcare providers to manage high-risk patients with multiple chronic conditions better. It aids in identifying eligible patients and streamlining enrollments while also enhancing program awareness to boost patient participation. The platform includes care plan templates for 27 chronic conditions and features like an integrated time tracker and batch billing automation for simplified claim submissions. Such capabilities have significantly impacted practices like HealthTexas Medical Group and Long Island Select Healthcare, where it has notably increased revenue and improved patient care. eClinicalWorks also offers other integrated solutions like Healow for patient engagement and supports major population health initiatives, though its CCM platform often takes the spotlight for its utility and effectiveness.

19. CareHarmony

CareHarmony's leading-edge Chronic Care Management Platform offers holistic, value-based healthcare solutions for hospitals, ACOs, and other healthcare organizations. Focused on preventative care and addressing the Social Determinants of Health (SDOH), CareHarmony uniquely blends AI-powered interventions called CareBlock with human expertise to improve clinical and financial outcomes. The platform aims for a high-tech, high-touch approach, featuring a 24/7 Care Coordinator Phone Line and regular monthly phone assistance. A dedicated Care Coordinator assists in tasks ranging from medication guidance and appointment scheduling to accessing community resources and coordinating follow-up care. By extending healthcare beyond the clinic walls, CareHarmony ensures a well-rounded patient experience. Notably, the service is covered by Medicare and can be opted out of at any time. This turnkey solution is technologically advanced and user-friendly, offering an easy and limited-risk transition into value-based care for providers. With CareHarmony, patients and providers benefit from transparent, compassionate, and coordinated care.

20. CareVitality

CareVitality offers an all-encompassing online health solution, specializing in various services that streamline the healthcare management process for providers. At the core of their offerings is a robust Chronic Care Management Platform that simplifies the complexities of Chronic Care Management (CCM), Principal Care Management (PCM), and Accountable Care Organizations (ACOs). This platform makes care management more efficient and effective, ensuring clinicians and patients reap the benefits.

Beyond CCM, CareVitality also excels in delivering Annual Wellness Visits, Transitional Care Management, and Behavioral Health Integration services. Their expertise isn’t limited to patient care; they assist with system selection, contract review, and negotiation to ease administrative burdens. CareVitality provides indispensable services like MIPS Consulting, Security Risk Analysis, Vulnerability Scanning, and penetration Testing to bolster security. 

Available for immediate discussion, CareVitality offers turnkey care management solutions. Their seasoned clinical care team can seamlessly transition your patients without disrupting your practice workflow. With CareVitality, healthcare providers can focus more on patient care and less on paperwork while ensuring the utmost security and compliance.

21. MD Revolution

MD Revolution's RevUp is a leading Chronic Care Management Platform engineered to optimize healthcare outcomes and patient engagement. The platform is a turnkey care management service and a platform-as-a-service offering designed to integrate seamlessly into existing medical practices. RevUp excels in managing Chronic Care Management (CCM), Behavioral Health Integration (BHI), and Remote Patient Monitoring (RPM) services. The HIPAA secure platform offers role-based access controls, customizable patient assessments, interdisciplinary care plans, and vital tracking with built-in alerts. Its care task management queues and patient outreach tools like phone and digital messaging simplify practice adoption and compliance.

Moreover, the platform now includes a COVID-19 screening and assessment tool to help curb the spread of the pandemic. With RevUp, medical practices can improve patient outcomes and generate additional revenue through fee-for-service codes. As CEO Kyle Williams says, "Remote Patient Monitoring is not just about devices and data." RevUp bridges this gap, providing sustainable patient engagement and fostering long-term relationships between healthcare providers and their patients.

22. Health Catalyst

Health Catalyst's Chronic Care Management Platform revolutionizes care management by offering powerful analytics and data integration capabilities. Instead of merely focusing on high-cost patients, the platform uses advanced predictive models to integrate multiple data points—from medication history and diagnostic testing to social determinants of health. This approach enables precise risk stratification and helps identify patients who are at rising risk yet can still benefit from proactive care. But analytics alone are not enough; action is critical. Health Catalyst provides comprehensive patient assessments beyond the standard primary care visit, capturing vital information about functional status, daily living activities, and patient preferences. With this data, expert care managers develop individualized, actionable care plans aligning with immediate needs and long-term goals. These managers monitor patient health status and maintain constant communication to ensure effective care. With Health Catalyst's Chronic Care Management Platform, healthcare organizations can measurably improve performance and quality of care, fulfilling the Triple Aim of better health, better care, and lower costs.

23. Lumeris

Lumeris is transforming health care through its state-of-the-art Chronic Care Management Platform. The company is a trusted strategy and implementation partner for both payers and providers aiming to advance their operational models for more collaborative and accountable care. Lumeris's platform is uniquely designed to integrate data from diverse systems throughout the continuum of care. This comprehensive data integration allows for complete clinical and financial performance visibility, enabling key stakeholders to make value-based decisions efficiently. The platform improves care coordination and leads to optimal health outcomes and reduced costs. Utilizing advanced technology and processes, Lumeris aligns the interests of providers and payers across populations, achieving unparalleled clinical and financial results while maintaining high levels of consumer and physician satisfaction. With an impressive track record, including a decade-long average CMS rating of 4.5 Stars through its partnership with Essence Healthcare, Lumeris is the go-to solution for any health organization seeking extraordinary results in accountable care.

24. Wellframe

Wellframe specializes in digital health management solutions to transform care delivery and improve patient outcomes. At the heart of their offerings is their Chronic Care Management Platform, a patented engagement platform designed to enhance the healthcare experience for providers and patients. This platform goes beyond clinical care by incorporating features that address social determinants of health, thereby offering a holistic approach to patient management.

Wellframe’s Chronic Care Management Platform combines cutting-edge technology with evidence-based clinical programs. The aim is to empower healthcare organizations to transition from traditional care models to more efficient, digital-first paradigms. This health tech journey includes care transformation services that equip healthcare providers with the tools to manage chronic conditions more effectively. Patients engage with the platform through personalized, interactive care plans that guide them through their healthcare journey, making managing chronic conditions less burdensome and more efficient.

By synthesizing technological innovation with a deep understanding of the clinical and social aspects influencing health, Wellframe’s Chronic Care Management Platform sets a new standard for comprehensive care in the digital age.

25. CareCloud

Managing chronic conditions is essential yet challenging in today’s healthcare landscape, which is increasingly leaning towards value-based care. CareCloud's Chronic Care Management Platform addresses this issue head-on, allowing healthcare providers to focus on patient care while removing operational burdens. This elective program enables practices to tap into additional reimbursement opportunities through government incentives, specifically Medicare's Merit-based Incentive Program (MIPS). The platform has a dedicated team of care managers who handle tasks ranging from initial patient outreach to monthly check-ins. These practitioners actively identify chronic care conditions, schedule appointments, and update care plans, all while offering non-face-to-face services like e-prescribing and chart reviews for extra revenue. This turnkey solution seamlessly integrates into existing healthcare facility operations, making it a robust and HIPAA-compliant option for chronic care management services.

The result is enhanced patient satisfaction through monthly engagement, tailored care plans, and peace of mind for providers. CareCloud offers an avenue for practice growth with zero operational cost and bolsters patient engagement, contributing to increased office visits and fewer office calls. In sum, CareCloud's Chronic Care Management Platform is a win-win for healthcare providers and patients.


The health tech industry has significantly improved chronic care management, making life easier for healthcare providers and patients. Among the myriad of platforms available, a few stand out for their comprehensive features, ease of use, and robust data analytics. These platforms seamlessly integrate Electronic Health Records (EHR), provide remote patient monitoring, and enable timely interventions, fundamentally transforming how chronic diseases are managed. They improve patient outcomes by offering personalized care plans and alleviate the administrative burden on healthcare providers, allowing them to focus more on patient care rather than paperwork. As technology advances, these platforms increasingly leverage artificial intelligence and machine learning to predict patient needs, taking preventive measures before the conditions worsen. Selecting a proven platform has become an essential step for anyone in healthcare seeking to modernize their chronic care management systems. The benefits are mutual: patients receive the high-quality, consistent care they require, and providers attain operational efficiencies that drive cost savings and improved patient satisfaction.

Mahalo Health stands out as the preferred Chronic Care Management Platform for its holistic approach to managing chronic conditions. Offering personalized care plans, remote monitoring, and timely interventions, Mahalo empowers healthcare providers to deliver high-quality, continuous care. Its user-friendly interface enhances patient engagement, while robust data analytics enable more informed decision-making. With Mahalo, managing chronic conditions becomes not only effective but also efficient, ultimately improving patient outcomes and reducing healthcare costs. It's the top choice for comprehensive chronic care management. Contact us today to schedule a demo!

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