The flexible ePro patients love

The Only Electronic Patient-Reported Outcome (ePRO) Software with Behavior Intervention Tools

Reduce human errors

We’re all human, and we make minor mistakes when we do tedious work. Manually transferring data from handwritten surveys leads to errors in your dataset. Improve response rates, validate data as it’s collected, and eliminate data entry costs when you switch from paper surveys to digital tools, allowing you to manage your entire study from a unified clinical data platform.

Surveys in minutes, no expertise required

A great user experience shouldn’t need an instruction manual. We’ve taken time and care to create the most delightful user experience for survey (eCRF) creation. No survey is too complex for you to design using our intuitive drag and drop editor. You don’t need to be a programmer or platform expert to add field-level validation, check rules, and skip logic to your study questions.

Redefine your expectations

No-need to copy data from paper surveys
Intuitive form and validation builder
Over 12 form field options
Complex skip logic

Paper can’t improve engagement

Mahalo’s ePro mobile apps can. Patient communities and reminder notifications automate patient engagement and increase retention. The Mahalo eClinical platform encourages patients to give accurate data at the frequency your study requires from participant enrollment through study completion.

Capture answers via a conversational experience

A chat-like experience presents questions one at a time
Participants answer questions with just a tap
Rich media question types include pictures and videos
Ask questions in any language

Rules and tools to improve engagement

Schedule notification reminders for recurring measurements
Trigger multiple notifications for a single survey
Set triggers based on time, location, survey status, and more
Chat-based tools allow participants to ask questions
Use forums to build a participant community

Goodbye tedious, hello automation

Mahalo's clinical research data management system automates the work you dislike the most. Say goodbye to the labor-intensive task of copying data from paper forms into a digital format. Eliminate the need to manually connect data from disparate data sources to an individual record. With Mahalo, you get a clean dataset from seamless integrations, validations, and edit checks.

Map data to each individual’s record

Integrate connected device data
Suck in EHR records and test results
Load patient diary text
Fetch completed clinician and patient ePro survey forms
Select the precise data you need for your study
Normalize and map data to each individual

Participant management made easy

Send bulk invites to participants
Segment participants by demographics and study phase
View individual completed surveys in real-time
Track study progress via a real-time dashboard
Comprehensive audit trail

Get your innovative digital health product and services/drugs to market faster

Automate stipend payments

PCI compliant payments
Store patient bank details
Schedule weekly or monthly payouts
Link your study’s bank account
Retry failed payments

Security and compliance you can count on

Your data is more valuable than gold. Mahalo is architected from the ground up to be a digital Fort Knox. We continuously add compliance and security features to stay several steps ahead of the bad guys, so you can entrust us to store your study data for decades to come.

Ironclad security and compliance

Lock completed surveys automatically
Automatic participant anonymizer
Data encryption in transit and at rest
FDA 21 CFR Part 11 compliance
HIPAA compliance
Good Clinical Practice (GCP)
Two-factor authentication
Real-time study data backup

Incorporate behavior-changing features

Mahalo was built from the ground up to create a new type of ePro system that combines the best standard ePro features with a digital therapeutics (DTx) builder, allowing you to study behavior-modifying interventions. Whether it’s adherence to a treatment plan prescribed by a doctor or lifestyle changes that will reduce or reverse chronic conditions, studies focusing on behavior change will proliferate in the coming years. Mahalo gives you the tools to study a behavior intervention and bring an FDA-approved DTx to market at a rapid pace.

Digital building blocks for behavior modification

Eliminate months of expensive custom software development
LMS with micro-learning features
Personalized data-driven behavior reinforcement
Track behavior with connected devices
Meal, weight, exercise, and sleep logger
Personal coaching via telemedicine video or text chat
Community features for accountability

One or two separate apps

A single app for academic studies with behavior interventions
Independent research and digital therapy apps for clinical trials
One platform for a multitude of digital health use cases
Personal coaching via telemedicine video or text chat
Customize your ePro to fit your needs

Bring your DTx to market

Brand your DTx app with your company logo
Same experience and features as your study
Use your study data for FDA approval
Turn on production mode and launch your apps
Allow doctors to prescribe your DTX via their EHR
Continually learn from patients as they use your DTx

Need an ePro tool or a complete eClinical suite?

Contact Sales

Electronic Data Capture (EDC)

eConsent

ePro

Medical Records and Tests

Virtual Sites

Randomization and Shipping

Digital Health Diary

Wearables and Connected Devices

Questionnaires

Microlearning

Coaching and Community

Medication Management

Digital Prescriptions

Predictive Health Engine

Behavior Change Engine

Notification Engine

Security and Compliance