A trustworthy solution

Secure and Compliant Digital Health Software Platform

Architected by security veterans

Each data point you collect is sensitive, so Mahalo secures all data entered, imported, and synced to our eClinical software platform. Designed by a 20 year veteran of McAfee and other leading cybersecurity firms, Mahalo's security architecture evolves to meet new and relevant compliance and cybersecurity standards.

Fast and reliable cloud infrastructure

Mahalo is hosted on Google Cloud Platform, a leading cloud infrastructure provider, delivering security and compliance tools purposefully built for the healthcare, HealthTech, and pharmaceutical industries. Based on their experience managing security for hundreds of millions of users over the past 15 years, Google Cloud's security model powers all Mahalo platform features. Google Cloud's backbone network that leverages modern software-defined networking and edge-caching services powers Mahalo eClinical's blazing fast speed and scalability.

Get your innovative digital health product and services/drugs to market faster

Google Cloud Platform highlights

The secure infrastructure used by products like Google Search, Youtube, and Gmail
Autoscale adds capacity to meet your peak user load
Virtual load balancers spread users across multiple virtual instances
Administrative simplicity increases uptime and reduces configuration errors

Secure your study data with confidence

Google Cloud Platform provides the many configuration options and progressive security layers required to keep your study data, identities, applications, and devices safe. Mahalo also follows numerous cybersecurity best practices like data encryption and two-factor authentication that improve platform-wide security.

Standard security features

Data encryption in transit and at rest
Two-factor authentication
Cloud-enabled firewall
Quarterly security audits

Disaster recovery and data resiliency

Automatic real-time study data backup
Numerous global cloud infrastructure locations provide robust redundancy
Mirror data automatically across multiple locations
Site reliability engineers ensure high availability of cloud resources

Architected for compliance with rules and regulations

Mahalo continuously expands the list of standards our eClinical platform complies with, so you can rest assured that you're storing your data in the safest place. Google Cloud manages some international cybersecurity standards, and our team architects other compliance regulations into our platform by our team.

Healthcare and international compliance standards

FDA 21 CFR Part 11
HIPAA
ICH E6 Good Clinical Practice (GCP)
GDPR

Compliance provided by Google Cloud Platform

Independent third-party compliance and security audits
ISO27001 and ISO9001 certification
SOC 2/3
PCI DSS 3.0.v

Data integrity you can trust

Your clinical data management platform needs to preserve the accuracy and integrity of data you collect at every step of your study. Data accuracy issues place your whole study in jeopardy. Every organization running on the Mahalo platform can leverage automated rules and tools to create datasets that stand up to scrutiny.

Validate and lock submitted data

Authentication verifies subject enrollment in real-time
Auto-lock published survey templates
Auto-lock survey data submitted by participants
Add edit checks and data validation rules
User permissions required to unlock data
Audit trail for all changes made to captured data

Randomize and anonymize participants

Anonymize participants automatically
Weighted randomization
Blinded randomization

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Security and Compliance